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CashFlows

19
MAR
2019

Customer matters

How has CashFlows approached the relationship differently from previous acquirers? We get a real sense that CashFlows is keen to understand our business and the home improvement sector. When we were first in discussions, CashFlows came to meet our leadership team, talk to staff and see our operations. They spent time understanding our order book, delivery and installation cycle. In fact, we’ve never had an acquirer look into our business in so much detail. What did that mean in practical...
International Ecommerce
19
MAR
2019

IMPROVING LOCAL AUTHORITY COLLECTION RATES WITH A NUDGE

People frequently have better things to do. No one lives or loves to pay their council tax. So, designing collection methods respectful of this reality benefits payers. It also benefits local authorities, who get prompt payment with minimum customer interaction. Behavioural insights or ‘nudging’ local residents and businesses encourages or guides behaviour without instructing or mandating it. It considers how people weigh choices and make decisions to inform interactions with them. Local...
International Ecommerce
19
MAR
2019

About CashFlows

CashFlows aims to maximise payment acceptance for our customers and partners through more right-first-time sales, fewer declines and disputed sales. We do this through a combination of our purpose-built technology, innovation and expertise. Our customers and partners experience this in action in many ways. From our willingness to understand their problems to our tenacity in resolving them. From our speed at on-boarding new customers to our continuous improvement philosophy. Not to mention...
International Ecommerce
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